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Frequently Asked Questions


Q. CAN I USE STONE HOUSE GIFT CARDS?

A. Yes, please call us at 724-329-2022 with your order.


Q. ONCE I PLACE MY ORDER, HOW LONG DO I HAVE TO WAIT TO PICK IT UP?

A. In store pick-ups are available (on days store is open) between noon and 5pm. Pick up as soon as one hour*, or plan ahead up to 30 days! *Depends on what time you are placing your order. At checkout, prior to paying, you will schedule your date and time for pick up.


Q. WHEN WILL MY ORDER SHIP?

A. Orders are shipped fresh on Tuesdays and Wednesdays. The day of the week in which you order will determine when your order is shipped. Orders placed Thursday through Sunday will be shipped on Tuesday.


Q. DO YOU VACUUM SEAL THE PRODUCTS?

A. Yes all fresh meats are vacuum sealed and dated to ensure you the freshest product.


Q. HOW LONG DOES THE MEAT STAY FRESH?

A. The PA Healthcode allows 30 days from the seal date before product must be discarded or frozen.


Q. CAN MEAT PACKAGES BE MODIFIED?

A. We are happy to customize any order. Please contact us at 724-329-2022.